TradeKing Uses Delayed Quote?

I have a TradeKing account, but I didn’t use it as often as I did with Scottrade or Zecco and I didn’t really pay attention on how the stock quote is given in TradeKing. I usually check the quote before placing an order and I never noticed anything until yesterday when I was buying shares of AIG from TradeKing.

Tradeking quote

After I clicked the “Get Quote” button from the menu bar, a small area with the quote showed up at the bottom of the screen and on the right corner, there’s the “20 Min Delayed.”

Tradeking delay

I only saw this because I also had Google quote of AIG opened and happened to notice the price difference between the two. At that time, Google quote, which shows real-time quote, had a price around $2.08. Then I went to my Scottrade account and that also showed quote without delay.

Why is TradeKing doing this? When I previewed my order, the quote in the order was real-time. What’s the reason of showing two different quotes? It’s only confusing, nothing else.

Update: Mike from TradeKing has pointed out in the his comment that the real-time quote feature has to be enabled from the account (Service -> Settings ->Tradking & Real-Time Quotes).

TradeKing real-time quote

Anyway, the setup didn’t take long. However, I still think this, real-time quote, should be set as default. Who’s interested in a 20-minute delayed quote in a brokerage account anyway?

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This post was written by Sun You can find out more about Sun and his activities on Facebook , or follow him on Twitter .

4 Responses to “TradeKing Uses Delayed Quote?”

  1. Mike Massey |  Sep 18, 2008 at 3:57 pm

    Sun,

    I am the Director of Community Development for TradeKing (and a loyal reader).

    TradeKing clients get real-time quotes throughout the TradeKing site, but you must first enable them. Head to your Settings page, then Trading and Real-Time Quotes (Services tab > Settings > Trading and Real-Time quotes). If you select that option, the quotes you see will be real-time throughout the site.

    Please contact me if you have any other questions, and keep up the great postings!

    Best,
    Mike Massey
    TradeKing

  2. Sun |  Sep 18, 2008 at 4:16 pm

    Mike: Thanks for the clarification. I didn’t realize I have to enable the feature first. Let me take a look and set it up.