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TradeKing Uses Delayed Quote?

Posted by Sun on September 18, 2008
Post viewed 330 times, 1 so far today
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I have a TradeKing account, but I didn’t use it as often as I did with Scottrade or Zecco and I didn’t really pay attention on how the stock quote is given in TradeKing. I usually check the quote before placing an order and I never noticed anything until yesterday when I was buying shares of AIG from TradeKing.

Tradeking quote

After I clicked the “Get Quote” button from the menu bar, a small area with the quote showed up at the bottom of the screen and on the right corner, there’s the “20 Min Delayed.”

Tradeking delay

I only saw this because I also had Google quote of AIG opened and happened to notice the price difference between the two. At that time, Google quote, which shows real-time quote, had a price around $2.08. Then I went to my Scottrade account and that also showed quote without delay.

Why is TradeKing doing this? When I previewed my order, the quote in the order was real-time. What’s the reason of showing two different quotes? It’s only confusing, nothing else.

Update: Mike from TradeKing has pointed out in the his comment that the real-time quote feature has to be enabled from the account (Service -> Settings ->Tradking & Real-Time Quotes).

TradeKing real-time quote

Anyway, the setup didn’t take long. However, I still think this, real-time quote, should be set as default. Who’s interested in a 20-minute delayed quote in a brokerage account anyway?

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3 Comments
September 18, 2008

Sun,

I am the Director of Community Development for TradeKing (and a loyal reader).

TradeKing clients get real-time quotes throughout the TradeKing site, but you must first enable them. Head to your Settings page, then Trading and Real-Time Quotes (Services tab > Settings > Trading and Real-Time quotes). If you select that option, the quotes you see will be real-time throughout the site.

Please contact me if you have any other questions, and keep up the great postings!

Best,
Mike Massey
TradeKing

Posted by Mike Massey
September 18, 2008

Mike: Thanks for the clarification. I didn’t realize I have to enable the feature first. Let me take a look and set it up.

Posted by Sun
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