Comments on: American Express, I am Disappointed! http://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/ Fri, 03 Feb 2012 17:42:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joanahttp://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/#comment-27931 Joana Mon, 12 Nov 2007 01:23:27 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/american-express-i-am-disappointed/#comment-27931 Hello,I have been in dispute with American Express investigative department for 2 years. During this time States Attorney Office and BBB open strong litigation against the merchant in question,but for AMX these two institutions are not legit enough to be considerd, as my evidence to show cause for the merchent to return money to me.We are speaking abot thousands of dollars. Noone even will tell you who to call and complaint because it is a top secret and AMX " will not disclouse this information".Well, I hope that someone can do somthing about AMX investgative reporting process because in my opinion AMX investigative team need to be investigated ASP . Hello,I have been in dispute with American Express investigative department for 2 years. During this time
States Attorney Office and BBB open strong litigation against the merchant in question,but for AMX these two institutions are not legit enough to be considerd, as my evidence to show cause for the merchent to return money to me.We are speaking abot thousands of dollars. Noone even will tell you who to call and complaint because it is a top secret and AMX ” will not disclouse this information”.Well, I hope that someone can do somthing about AMX investgative reporting process because in my opinion AMX investigative team need to be investigated ASP .

]]> By: Hampton Court Designshttp://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/#comment-27221 Hampton Court Designs Fri, 02 Nov 2007 21:17:13 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/american-express-i-am-disappointed/#comment-27221 American Express is a law unto itself. Investigations are like secret tribunals and not at all fair. They will tell you to check your account online to see the judgement late on Friday afternoon, change your password, and then you will be completely confused by what they are saying. You should then expect them to suddenly take money out of your account early on Monday morning. I would like to hear from other companies that this has happened to. It is not worth accepting American Express. American Express is a law unto itself. Investigations are like secret tribunals and not at all fair. They will tell you to check your account online to see the judgement late on Friday afternoon, change your password, and then you will be completely confused by what they are saying. You should then expect them to suddenly take money out of your account early on Monday morning. I would like to hear from other companies that this has happened to. It is not worth accepting American Express.

]]> By: shadoxhttp://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/#comment-26179 shadox Sun, 21 Oct 2007 01:14:10 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/american-express-i-am-disappointed/#comment-26179 Here's a thought: vote with your business. Close the account.I have been reading about your misadventures with AmEx for quite some time now, and I think there is only one solution for such lousy customer service: going somewhere else. Here’s a thought: vote with your business. Close the account.

I have been reading about your misadventures with AmEx for quite some time now, and I think there is only one solution for such lousy customer service: going somewhere else.

]]> By: plonkeehttp://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/#comment-25943 plonkee Thu, 18 Oct 2007 11:40:30 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/american-express-i-am-disappointed/#comment-25943 I can't believe that this is still going on. Its certainly put me off using Amex for anything. Hopefully it'll be resolved with a new account number. I can’t believe that this is still going on. Its certainly put me off using Amex for anything. Hopefully it’ll be resolved with a new account number.

]]> By: Sunhttp://www.thesunsfinancialdiary.com/personal-finance/american-express-i-am-disappointed/#comment-25932 Sun Thu, 18 Oct 2007 04:38:47 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/american-express-i-am-disappointed/#comment-25932 Well, they did refund me immediately every time I called them or put the charge on hold during their investigation. The disputes seem easy, resolving the problem isn't and that's what bothers me. Well, they did refund me immediately every time I called them or put the charge on hold during their investigation. The disputes seem easy, resolving the problem isn’t and that’s what bothers me.

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