Comments on: Mint.com is Scary

By: Blue bell

Blue bell — Thu, 07 Jul 2011 01:15:20 +0000

Its funny how you put little of no effort in the budget portion, throwing useless numbers around, but expect us to believe that you took the rest serious. It looks to me like you did not want the product to work anyways. Your tools are only as good as you are…. hmmmmmm.

By: legaleagle

legaleagle — Fri, 24 Sep 2010 16:17:47 +0000

Very disappointed in Mint.com and will tell everyone i know to avoid it. It cannot (by the Intuit staff’s own emails) pull all of my accounts, making it worthless to me. Lousy support. Another worthless Intuit product.

By: Andrew

Andrew — Wed, 05 May 2010 19:24:36 +0000

Lot’s of trouble using mint.com. It has connection problems with 4 different banks and brokerages, but yet if I go directly to the bank web site, I can sign right on. Values my house at $150,000 under value easily. I live on waterfront property, yet values it at a ranch house in a bad neighborhood??? Yes, I just had it appraised by a bank for a refi, and even they came in much higher, even though they lowballed me. Free, yes, but come on, fix your problems before making me work through this all day. Could be much easier to use…yodlee.com here I come.

By: Chris

Chris — Wed, 30 Sep 2009 20:27:46 +0000

I’ve been using Mint for a few months now and yes, it does occasionally get a transaction wrong. I finally realized the devil is in the details tab. If you look at the details of the transaction, often you will see an odd abbreviation. This causes Mint to “guess” at the transaction type. For example, if Mint sees the word Chase followed by a space and the letter B, it seems to scan its database and selects “Chase Bar & Grill” as a match for vendor, and then assigns “Alcohol & Bars” to the type. Took me a bit to figure that one out. Sadly, unless the merchants use the long name for the business and quit using bizarre abbreviations, Mint and other auto routines will make these mistakes. Easy enough to correct though, change the transaction manually by going into details, correct the error, check the box to make it “from now on”. Now if I can just get World of Warcraft/Blizzard billing to show up as Entertainment and not Travel.

By: tom

tom — Wed, 23 Sep 2009 21:00:18 +0000

I don’t agree with the way he said it, but I do agree with Luke in that it’s such a small problem that Mint learns very quickly to solve and doesn’t deserve a full blog post complaining about it.

I agree that it should probably know the category of an institution as big as Chase and BofA, but it takes, literally, 1 minutes to review your recent transactions. Not one financial program out there knows how to automatically categorize every single transaction. Some may be better than others, but none are as expensive as Mint.

PS… I do not work for Mint if anyone was thinking that.