Comments on: My Continued Problem with AMEX and the Unauthorized Charges http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/ Sun, 08 Nov 2009 02:55:36 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: Sun http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-11957 Sun Sun, 24 Jun 2007 19:15:29 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-11957 Art:I did call them and ask them to close the account and issue me a new card. However, they told me that since it became a recurring charge, canceling the card won’t help because any recurring charge against the old card they receive will be automatically billed to any new card I may get. So I guess I will have to wait to the what they will get after the investigation. Art:I did call them and ask them to close the account and issue me a new card. However, they told me that since it became a recurring charge, canceling the card won’t help because any recurring charge against the old card they receive will be automatically billed to any new card I may get. So I guess I will have to wait to the what they will get after the investigation.

]]> By: Art Dinkin http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-11935 Art Dinkin Sun, 24 Jun 2007 03:45:41 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-11935 They are not the only credit provider. Cancelling the card will stop the problem... Guaranteed. They are not the only credit provider. Cancelling the card will stop the problem… Guaranteed.

]]> By: Sun http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-11403 Sun Fri, 15 Jun 2007 19:44:15 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-11403 A Tentative Personal Finance Blog: Actually, their services are generally good and they did issue refund every time I call though there's not outcome of the investigation yet. I am not sure if mine is a special case or not (maybe it is because the other party is not in US) and it takes so long without even a result. Now I will have to see what they will have for me in 8 weeks. Clever Dude: Actually one of the first things I asked them was to close the old card and give me a new card with a new account number. However, their theory is since it became a recurring charge (I didn't notice the charge until it appeared the third time on my card), canceling the card won't help because any recurring charge against the old card will be billed to any new card I may get. Now the best chance is to have them get the issue resolved. Fortunately, so far there's no other charges so the card may not be abused. A Tentative Personal Finance Blog: Actually, their services are generally good and they did issue refund every time I call though there’s not outcome of the investigation yet. I am not sure if mine is a special case or not (maybe it is because the other party is not in US) and it takes so long without even a result. Now I will have to see what they will have for me in 8 weeks.

Clever Dude: Actually one of the first things I asked them was to close the old card and give me a new card with a new account number. However, their theory is since it became a recurring charge (I didn’t notice the charge until it appeared the third time on my card), canceling the card won’t help because any recurring charge against the old card will be billed to any new card I may get. Now the best chance is to have them get the issue resolved. Fortunately, so far there’s no other charges so the card may not be abused.

]]> By: The Sunday Review #24: Hair Raising Facts Edition http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-11014 The Sunday Review #24: Hair Raising Facts Edition Sun, 10 Jun 2007 14:22:49 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-11014 [...] My Continued Problem with AMEX and the Unauthorized Charges by Sun @ The Sun’s Financial Diary. Sun is not very happy with some dude in Netherlands who has initiated recurring charges on his (Sun’s) credit card. He is also unhappy with American Express for not handling the situation properly. [...] [...] My Continued Problem with AMEX and the Unauthorized Charges by Sun @ The Sun’s Financial Diary. Sun is not very happy with some dude in Netherlands who has initiated recurring charges on his (Sun’s) credit card. He is also unhappy with American Express for not handling the situation properly. [...]

]]> By: Weekend Financial Roundup | The Money Mythos http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-10936 Weekend Financial Roundup | The Money Mythos Sun, 10 Jun 2007 00:27:58 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-10936 [...] Financial is continuing to have problems with unauthorized charges on his American Express card. This is interesting because it shows that while credit cards do [...] [...] Financial is continuing to have problems with unauthorized charges on his American Express card. This is interesting because it shows that while credit cards do [...]

]]> By: Clever Dude http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-10933 Clever Dude Sat, 09 Jun 2007 23:36:14 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-10933 I highly recommend just getting a new card issued by AMEX. I resisted getting a new card number (thus a new ping on my credit) from GM Card when I was having problems with a fraudulent charge that kept popping up, but I'm glad that I finally decided to get a new card issued. They won't stop the charges from coming through on your existing card, and you don't want to cancel the entire account until they've resolved the issue (or else you have to do it all through paper), so the only real option is getting them to issue a new card. I highly recommend just getting a new card issued by AMEX. I resisted getting a new card number (thus a new ping on my credit) from GM Card when I was having problems with a fraudulent charge that kept popping up, but I’m glad that I finally decided to get a new card issued.

They won’t stop the charges from coming through on your existing card, and you don’t want to cancel the entire account until they’ve resolved the issue (or else you have to do it all through paper), so the only real option is getting them to issue a new card.

]]> By: A Tentative Personal Finance Blog http://www.thesunsfinancialdiary.com/personal-finance/my-continued-problem-with-amex-and-the-unauthorized-charges/comment-page-1/#comment-10927 A Tentative Personal Finance Blog Sat, 09 Jun 2007 20:40:37 +0000 http://www.thesunsfinancialdiary.com/personal-finance/credit-cards/my-continued-problem-with-amex-and-the-unauthorized-charges/#comment-10927 oh oh... I just opened an Amex account. If this is the service I can expect... I'm pretty leary of the whole experience then. oh oh… I just opened an Amex account. If this is the service I can expect… I’m pretty leary of the whole experience then.

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