I was starting an LLC from scratch, and used mycorp because I figured they would be a big help. After signing up, they sent me an e-mail with all the details of the llc. It says in the e-mail that if anything needs to be changed to let them know. After reviewing, there was a change that needed to be made, so I sent an e-mail. They never responded and after several days I called to request the changed be made. They were very rude and told me the change had already been made. I pointed out that I couldn’t have known that since they didn’t respond to my e-mail. I also asked that they sent me a new e-mail confirming the details, and was told it would happen right away.

The following day, I still hadn’t received anything. I was really disappointed and decided that my corporation was actually making the process harder than if I just did it myself thru the secretary of state. When I called to cancel, I was told I was going to be assessed a $25 cancelation fee. When I pointed out that my corporation hadn’t done anything but ignore my requests and requested the fee be waived, I was told there was no way around it.

I have no idea exactly what service my corporation provides. Everything you can do on their website can be done on the website for the secretary of state. They aren’t helpful or knowledgeable and the customer service is terrible.