This isn’t the first time I complained about PNC Bank, with which I opened a business checking account at the end of January, but I hope it’s the last.
I heard some nice words about PNC before deciding to use it. However, my short relationship with the bank so far turned out to be a terrible one. At the time when I opened the account, they had a promotion which will give a $75 bonus for either a new personal or business checking account. That’s one of main reasons I chose PNC. Nearly two months after opening the account and setting up online banking (which is one of the requirements), I still didn’t see the bonus in my account. So I called the branch office last week and talked to the associate who helped me open the account, the very person who had made the whole thing a mess. She said she will look into it and let me know later.
This morning I got a call from her and, guess what, she said they don’t have any record that there was such a promotion in January. Then she asked whether I could fax to her the flyer I got from that branch when I opened the account.
I can’t believe it.
Good that I still have that piece of paper with me. Otherwise, I will probably never see that $75!
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