PNC Bank Sucks
Apr 16, 2009 
Sun
This isn’t the first time I complained about PNC Bank, with which I opened a business checking account at the end of January, but I hope it’s the last.
I heard some nice words about PNC before deciding to use it. However, my short relationship with the bank so far turned out to be a terrible one. At the time when I opened the account, they had a promotion which will give a $75 bonus for either a new personal or business checking account. That’s one of main reasons I chose PNC. Nearly two months after opening the account and setting up online banking (which is one of the requirements), I still didn’t see the bonus in my account. So I called the branch office last week and talked to the associate who helped me open the account, the very person who had made the whole thing a mess. She said she will look into it and let me know later.
This morning I got a call from her and, guess what, she said they don’t have any record that there was such a promotion in January. Then she asked whether I could fax to her the flyer I got from that branch when I opened the account.
I can’t believe it.
Good that I still have that piece of paper with me. Otherwise, I will probably never see that $75!
Never heard of PNC, but maybe this is why…:) Thanks for the tip.
Well I geuss they now have acquired National City. I think that they are one of the few banks that are hiring finance majors….Haven’t done too much research on them though
Wow. If the bank can’t even track of their own promotions I would not trust them with my money.
Blame banks, thats what banks want apathetic Americans to do. Banks deemd too large to fail know how complacent and ignorant American citizens are. If we all simply left our loans (liabilities) at these banks, yet moved our payroll and savings deposits to a credit union or community bank, THEY WILL PANIC. Literally, we the people can shut down any bank, regardless of size, regardless of how much welfare our crooked government gives them. But, we could care less about our childresn financial futures, and we’ll keep banking with these crooks until we die. Its sad, we’re so lazy now that the mere inconvenience of switching banks is reason to endure these fees. I dont hate any bank, the 20 largest banks in America are all the same. They are wiser and more energetic than us. THey know we’ll just blow hot air on blogs and come Friday???? Yes, those precious deposits flow into their tier one ratio accounts. Hats off to you big bankers, you hit the nail on the head. Americans are TOO IGNORANT AND LAZY to close our accounts with you. My congratulations on your brilliant assesment of our LACK of resolve.
That’s exactly my concerns. It’s just a little over two months and they can’t even find a record of their own promotion. From this incident, you really can’t trust the bank for pretty much anything. No wonder they are in such a mess.
What a lousy experience and irresponsible bank. I bet they felt quite mawkish when you sent along their own promotion to remind them.
If you’re looking for a new bank try CheckingFinder.com.
These are the top rates as of April 20th. These are NOT teaser rates.
Rates with a * signifies this bank rate is available nationwide.
First Robinson Savings Bank – Robinson, IL 6.01
Southern Missouri Bank & Trust 6.01
LA DOTD Federal Credit Union – Denham Spring, LA 5.25
Keystone Bank – Auburn, AL 5.15
*Connexus Credit Union – Wausau, WI *5.15
Community State Bank – Poteau, OK 5.05
First State Bank – Kansas City, KS 5.03
State Employees Credit Union – Santa Fe, NM 5.02
Grand Bank of Texas – Grand Prairie, TX 5.02
Malvern Federal Savings Bank – Paoli, PA 5.01
Union State Bank – Everest, KS 5.01
First Banking Center – Lake Geneva, WI 5.01
Noble Bank & Trust – Anniston, AL 5.01
Olmsted National Bank – Rochester, MN 5.01
Texas Citizens Bank – Pasadena, TX 4.76
Harbor Credit Union – Green Bay, WI 4.55
*Royal Banks of Missouri – St. Louis, MO *4.55
Finance Center Federal Credit Union – Indianapolis, IN 4.51
The Community Bank – Brockton, MA 4.51
Bank of Little Rock – Little Rock, AR 4.51
*Focus Bank – Charleston, MO *4.51
Community National Bank of the Lakeway Area – Morristown, TN 4.51
First-Lockhart National Bank – Lockhart, TX 4.51
Workers Credit Union – Acton, MA 4.51
Brookhaven Bank – Atlanta, GA 4.5
*First Arkansas Bank & Trust – Jacksonville, AR *4.44
Hope this helps!
Don’t do business with PNC bank. This bank is in real bad shape with cash reserve. They are crooks. If you put large amounts of money is this bank, good luck getting it back. This bank floats your money for months before they make your funds available. Thats so it could look like they have lots of cash in deposits for investors. You can take them to court to get your funds release and they still ignor the court orders. I suspect this bank has done real bad on the stress test. Take this as a warning. This bank is the worst bank for the average consumer to do business with. Don’t be supries if they are the next big bank to go belly up like WAMU. TAKE YOUR MONEY OUT THIS BANK AND RUN.
haha…we’ll never go belly up,cause suckers like you keep falling for our marketing. I’d love to chat more, but gotta go buy my next vacation home!
Hey MKB! Stick it up your ass you nazi bank facist! & do you mean the vacation home that is now worthless after the banks screwed the economy? If you actually work for PNC then good job with the pirates promos. Looks like another 80 loss season at PNC Park! This bank blows! Anyone in Pittsburgh knows that! Duh!
if you still had the promotion pamphlet, and took it to the bank and explained to them that there must be a mistake because i never received my $75.00. They would be obligated to give you the money. Instead you acted like a little bitch, immature asshole. It’s individual’s like you that need to go find a woman or man what ever your preference, you do act like a BITCH!!!! GOOD LUCK IN YOU ADVENTURES IN LIFE!!!!
Well for one thing, I know many people who work at PNC and I use PNC. If an employee messed up a promotional code on your account, it is their fault, not the bank’s. PNC always has promotions giving away money to new customers who add direct deposit to a free checking account (FREE as in free for life, not free for one year like most banks). And the whole thing about floating your money and delaying your funds from being available – completely untrue! When I go to PNC and deposit a check, it clears overnight if it’s a local check, and it takes 2 days if it is non-local. PNC is one of the strongest banks on the East Coast and is getting much bigger. They will not be going under like WaMu or Wachovia. Sorry this guy had a bad experience, but I refer all my friends, family and co-workers to PNC and they all love it there.
On each page of the http://www.CallMyBank.org site you will find a PDF of questions to ask banks regarding opening an account with them.
You can call each bank (including foreign banks) collect by reversing the charges so that the banks pay for the call.
You can ask them the questions (at length), and they have to answer these questions to your satisfaction.
So I would suggest that everyone calls the banks having the banks pay for the call — after all, it is YOUR (our) money that they spend with impunity, so why not make them spend a little of it on US and not on them!?
PNC misrepresented a mortgage loan. The loan officer gave me a 5/20 , mortgage explaing it as a 20 year mortgage with a 5 year fixed rate with a variable rate rolling over afterwards. Turns out it’s only a five year mortage with a balloon due after 60 months. When I questioned the balloon, I was told that it was no concern as it will rollover.Now the balloon is due if I don’t refinance with fees, this is after I already paid 5 years of heavy interest already
pnc banks sucks and those can burn in hell. i know because they fired and i have credit card with them never with pay that off. the lady fired me can ms. walton can burn in hell.
Two really bad experiences with business services/accounts are detailed below.
1 Safe deposit box. One of my companies had a safe deposit box at the Craig Street branch of PNC in Pittsburgh, PA. I drop important corporate papers off for safe keeping once or twice a year. I came to place more documents in after not visiting for about 8-9 months. I had my key but not the box number. They looked and looked but could find no record of my box. At one point, I showed them an empty box without locks and said it was somewhere in that area. My key would not open any boxes. I came back three more times asking if they found my box and it contents. On the fourth visit, the bank manager found the papers and I signed for them. She explained that my company did not pay and so they drilled the locks. We never received an invoice. I indicated that the company name was on the account and that there are these things called the Internet and the telephone directory that lists my company and its contact information. I also mentioned that it did not take a genius to use either.
2 International letter of credit. Another firm I run needed an LC for payment to a manufacturer in China, about $10,000. This was out of the Squirrel Hill branch in Pittsburgh, PA and the LC department in Philadelphia I believe. They ended up charging more than $600 for a *fully* collateralized LC. The collateral was cash in a PNC account. They took no risk and shuffled some papers for more than 6% in fees. Despite insisting through the process that they would charge several hundred dollars less, they levied the fees anyway.
Naturally, all these accounts were changed over to Schwab and Citizens. Citizens actually has friendly and helpful service. They have not charged fees that were not clearly enunciated ahead of time. BTW, international wire transfer fees are about 60% less at Citizens.
Same scenrio happend to me. I was told by the agent if I were to have a direct deposit of 300 by the end of three months that i would receive a bonus of $100. Today is the end of the month and now they are stating that I had to make a direct deposit of $300. I told that that was what happend. They said no. That I had 2 deposits equally $300 not a single direct deposit of $300.
I am going somewhere else
I’ve tried WoodForest (WalMart) and it has not been bad. They will work with you. PNC is just looking for the bottom line. They are the ones that gave Rendell the idea of putting a sales tax on ATM withdraw fees.
PNC sucks big time. Two recent events: 1) we have used online bill pay for years. One of the recurring bill payments I have setup is for my auto loan. I don’t touch it, it just gets paid because I setup the recurring. I went in to ADD a new bill payee and I noticed my February recurring payment was CANCELLED. No, I didn’t do it. The bank totally denied any bank error. They said I must have cancelled it. Sure, right out of the blue in the middle of a 36 month loan payment, I decide to cancel just ONE payment. 2) We have combined personal and business online account. I always transfer funds between our accounts as needed. Low and behold, I go in today and the business checking account is not listed…it’s just GONE. Call the bank. The response was: this account was never setup for online banking. Oh, sure, so why is our other business accounts showing online and just not this one? And how did I do the transfers for all these years? I am telling you, PNC is arrogant, unprofessional, rude and incompetent. SUCKS!