Comments on: Did TurboTax Mis-calculate My Recovery Rebate Credit?

By: Kristi

Kristi — Sun, 05 Sep 2010 16:39:02 +0000

Turbo Tax is probably fine. Questions 3 and 4 are supposed to be blank (skipped) if you answer yes to question 2.

2. Does your tax return include a valid social security number for you and, if filing a joint return, your
spouse?
Yes. Skip lines 3 and 4 and go to line 5.

I have the same problem. But I am thinking it is more along the lines of not putting in the correct rebate amount to begin with.

By: Bob Meighan

Bob Meighan — Sun, 11 Apr 2010 03:57:14 +0000

Dennis… I believe your issue is different. The other posts deal with the recovery rebate (which was for tax year 2008). As for your efile issue, we will send you an email acknowledgment when it is transmitted to us. You will then receive an email acknowledgment from us when the IRS accepts or rejects your return. Make sure you check back to ensure your return is acknowledged by the IRS (that is not done by us). Not sure what math issue you’re talking about.

Bob Meighan
VP, TurboTax

By: Dennis

Dennis — Sat, 10 Apr 2010 20:30:17 +0000

Exact same problem; plus TurboTax emailed me confirmation that my e-return has been successfully received when in fact it hadn’t. Now I may owe the IRS a bundle in penalties. Would be VERY happy to find something else to use. The VP said there is no error in math; but sure seems like significant problems in usability.

By: angela

angela — Sat, 03 Oct 2009 15:50:09 +0000

Bob,

My husband received the same letter. When I went back to look at the worksheet for Rebate recovery, we should have never even received one. Based on the question, which number 4 asks if we were in the army forces and the answer is no, at that point it should stop. I do not recall the interview asking that question, however , if it did that is easy answer, no. where can I find the prompts that feeds the recovery rebate credit worksheet. Now we owe an additional $600.

By: Bob Meighan

Bob Meighan — Wed, 08 Jul 2009 14:07:36 +0000

Stuart… I appreciate the integrity you demonstrated by mentioning that the fault was with you.

Others… In just about every case I’ve seen, the user does not enter the correct rebate they received the prior year (from their 2007 tax return). If you don’t put the correct amount in for the prior year (without regard to any offsets the IRS may have made), your rebate computed for tax year 2008 will be incorrect. That’s because if you didn’t get the full amount of the rebate in the prior year, you’ll get the balance on your 2008 tax return. Going back to my earlier post, we have not identified a single case of TurboTax incorrectly computing the rebate. It just so happens, unfortunately, that the rebate was one of the biggest issues for the IRS this past tax filing season. It’s causing headaches for everyone.

Bob Meighan
VP, TurboTax